At WorkSafe our passion for the wellbeing of Victorian workers brings us together. Our people come from a wide range of professions and with no two days ever being the same, diverse thinking comes naturally to us. As we build the WorkSafe of the future we’re committed to delivering industry best practice to our people, our customers and the community.

Purpose

To provide efficient and courteous reception services for WorkSafe and to provide operational support and service through the administration of a range of customer engagement activities.

These are part-time positions rotating between 7:30am and 6:00pm

Key accountabilities

• Providing excellent customer service to internal and external stakeholders
• Undertake switchboard tasks as required
• Provide face to face support for ‘walk in’ enquiries on the ground floor front desk
• Develop and maintain knowledge, techniques and skills to deliver a high quality service
• Resolve enquiries and provide information to Clients to assist in their understanding within licencing and incident notification
• Providing accurate and timely information to clients via phone and written communication

Skills and experience

• Demonstrated passion for learning
• Ability to showcase examples of exceptional customer service experince
• Well-developed time management,organisational skills and excellent attention to detail
• Ability to navigate complex enquiries
• Demonstrated ability to manage regular workload with minimal supervision

Benefits & culture

In return we offer a range of great benefits, including work variety, workplace flexibility and leave options, learning and development opportunities, study support, a leading health and wellbeing program, contribution to gym memberships and prescription eye wear and discounted corporate health insurance rates. WorkSafe prides itself on being a great place to work.

Applications close midnight Wednesday 13^th of March. Click the link to apply, and join us in making a difference to Victorian lives.

For further enquiries please contact Jessica Richardson on 03 9641 1381